If you have a passion for iPhones, Tabs, Mac, or any Apple product and have good communication skills, you can earn from home. Apple has recently launched an Apple-care college program where university students who are tech enthusiasts can apply for home advisor posts. The job requires you to offer troubleshooting support to Apple customers in the comfort of your home. If you really know how Apple products operate and are able to figure out the exact cause of the problem, this job is for you.
Pre-requisites of Job
This is a no-fun but serious job where you need to be professional during working hours even if you are working from your home. You need to have a fast and reliable internet connection (with at least 5mbps download speed and 1 Mbps of upload speed), a serene noise-free environment, and an ergonomic chair with a comfortable desk. Apple will provide you iMac with a headset since customer support is provided via online chat.
What Apple provides
Apart from providing an iMac and a headset, Apple provides comprehensive online training of 5 to 7 weeks on
- Online lessons on Apple products
- All the tools and other resources that are related to the job.
- Troubleshooting techniques
- Customer support methodology
Remuneration and Perks
You will be on rolls with Apple and it will directly pay your salary to you. Both the part-time and full-time workers will get robust salary packages which will be finalized during the interview. Apart from this, Apple also offers discounts on its products from time to time. Want to go on holiday? Apple also provides paid holidays. The company takes care of your career growth and offers a number of resources to develop and enhance your career.
Job Positions and opportunities
As a home advisor, you will be directly dealing with Apple customers, answering their queries, and resolving their day-to-day technical issues. Apple expects from home advisors top-notch customer service, expertise, and the passion to troubleshoot Apple product and service-related problems. This is an entry-level position for students. Check Apply Home Advisor Jobs at Apple.
Home Team manager
At this second level of customer support job at home, you will be supervising a team of home advisors under you. Your responsibilities include motivating and coaching your juniors in a friendly way. You will also be managing the advisor’s work performance and need to hold frequent meetings with them to streamline customer support. Check all Team Manager Jobs Now
Home Area Manager
In this position, you will supervise team managers that are assigned to you. The job profile is the same as in the above jobs which is to develop the team managers to be more focused and result-oriented while meeting the business needs at the same time. Explore Area Manger Jobs
Work from Home for Apple
This is a very good opportunity for students to start their careers with Apple. Those having acumen toward tech gadgets must consider this job seriously and the training offered by apple will further sharpen their technical skills.