Observability has become a common term in today’s software industry. It empowers the IT department of your company to maintain delivering superior customer experience despite rising complexities. For beginners, it must be stated that real time observability is not a synonym for real-time monitoring solutions.
In a nutshell, observability enables an organization to –
- Collect, explore and correlate between different data types
- Ensure maximum uptime and overall performance
- Troubleshoot issues faster to resolve them
- Produce high-quality software having higher efficiency
- Understand how business performance fluctuates occasionally
- Optimize and streamline investments
- Leave a habit of developing innovative solutions
In simple terms, observability also is the ability businesses have to measure internal systems, their outputs, and the performance they deliver. Businesses need to hire an observability service provider to improve the performance of their distributed IT systems. It uses three different types of telemetry data, viz., metrics, logs, and traces. These facilitate the teams with an easy idea of the issues and performance improvement criteria.
Observability and monitoring in real-time are distinct concepts. Even though they are not synonymous, the concepts are interdependent. Without monitoring solutions, one cannot increase the system’s observability. Monitoring tools collect and diagnose data to quantify them into insights. These insights show whether a system is running flawlessly or has a laggy application performance. There are various parameters to understand that.
Observability uses the insights provided by the monitoring tools to provide a deeper understanding of the system’s overall performance. For instance, load time can provide some information to developers about the overall performance of the site/application. On the other hand, observability shows how a system’s internal performance reflects ideas about its external output behavior.
Therefore, the two concepts are entirely dependent on each other. While monitoring refers to monitoring what’s vital to know, observability refers to knowing how the system performs over time.
What Makes Real-Time Observability so Vital?
It is something that gives businesses better control over complex systems. Simple systems like CPU, memory, databases and networking processes do not require observability to manage them. Just monitoring them is enough to trace anomalies and fix them. However, that is not the case for distributed IT systems.
These systems have a large number of interconnected parts; therefore, higher are the chances of system failures or anomalies. Moreover, as organizations constantly update their systems, the variation of errors also increases. It is extremely difficult for developers and engineers to trace the problem in such systems.
Modern cloud environments are dynamic in nature. They change in scale and complexity, because of which the problems are hard to monitor. Unlike real-time monitoring, observability addresses this dynamic nature seamlessly to understand whenever new problems arise.
That is why in such a diverse system, observability solutions in real-time are the best way to trace distributed systems’ unpredictability.
The primary data classes are categorized into logs, metrics, and traces in observability. With their help, observability can deliver top-end solutions to IT teams, organizations, etc. The top benefits include the following –
- Application Performance Monitoring (APM): Top-to-bottom observability ensures that organizations reach the core of performance issues faster. These also include errors arising from the cloud or microservice environments. Businesses can hire advanced observability solutions to increase efficiency among teams.
- Improve Application Uptime: The infrastructure and operations team of businesses can vastly improve application performance by increasing uptime. Besides, they can also resolve issues faster and track cloud latency issues quicker to optimize modern cloud architectures.
- Improve User Experience: Good user experience equals satisfied customers, which in turn equals an enhanced business reputation. An enhanced business reputation results in better revenues and sales, which ultimately takes an organization ahead of the market competition. As observability lets the development teams spot and resolve issues even before the end-users notice them, it gives organizations an upper edge in the industry.
- Better Understanding of Business Analytics: Observability helps businesses ensure that their software matches business goals, improve conversions, and impacts customers. With full-stack application analytics and performance insights, organizations are able to do so.
While some industry leaders say real-time observability is in the safe hands of the pillars – logs, metrics, and traces, some debate over it. Even though data collection and access to the logs, metrics, and traces are the starting point of observability, these are not everything. Organizations can connect with companies providing observability solutions to leverage their tools and professional expertise. Besides, they can also use monitoring tools alongside to have the best results possible. Also, effective observability tools must be capable of collecting relevant information on stacks, technologies, etc. They should also separate valuable signals from noises to help the organization address the context.