Apple has recently announced an impressive safety service feature, the emergency SOS, which has been made available for iPhone users hailing from US and Canada. This update has been made available for all iPhone 14 variants, where the upgrade lets users send messages directly even when the user is not within the range of cellular or Wi-Fi coverage.
Also, while traveling, users may conveniently send details of their whereabouts with friends and family by using the ‘My app’ and sharing the location with the help of a satellite. Initially, Emergency SOS was available for countries like the US and Canada; however, after November 15, it is now available for countries like France, Germany, Ireland, and the UK.
Greg Joswiak, who is the senior vice president of Worldwide Marketing at Apple, has reportedly claimed that with the Emergency SOS, Apple is providing a remarkable tool that will help users in emergencies when they sometimes go off the grid. Emergency SOS services are available for the iPhone 14 variants, which has thrilled most customers.
All the models in the iPhone series, including iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max, can very conveniently connect directly following the combination of satellite-based custom-designed software.
With the help of satellite, emergency SOS is based on and enhances the experience of existing crucial features for users, including Medical ID, emergency contacts, and Find My location sharing. With the help of satellites, users are provided with a 360-degree approach to sharing valuable information during emergencies.
With the help of the service, users will now be able to properly connect with trained emergency specialists at Apple in case they face any emergency. Users will be able to connect with emergency specialists via text messages who have already been trained to receive emergency text messages. With the help of this feature, Public Safety Answering Points (PSAPs), or emergency services call centers will now be able to help more people in need.
How Emergency SOS works
iPhone users are already aware that they can easily make a call to receive emergency services by long pressing the volume and power buttons or by pressing the power buttons five times when they cannot dial 911. With Emergency SOS, Apple has provided added aid for battling emergencies.
Apple has tried to provide a way for users to reach out to emergency specialists when they are out of cellular and Wi-Fi coverage with the help of Emergency SOS. Apple’s Emergency SOS has enabled users to use the satellite connection to reach emergency specialists. When there is no network coverage for users, the interface appearing on the screen allows easy connection with the emergency specialists. To get started, users need to take a short questionnaire test to understand the emergency.
The answers to the questionnaire are then sent to the dispatchers to provide speedy emergency assistance. After completing the questionnaire session, the user is guided by the intuitive interface guide as to where the iPhone must be pointed to send the initial message.
The initial message usually includes the answers to the questionnaire, location, battery level, and medical ID. The questionnaire, followed by text messages, is sent to the dispatchers for accepting the message or to the relay centers with trained Apple specialists.
With the help of the Emergency SOS, sending out and receiving messages in emergencies has become very easy. In ‘Find My’, users can easily open the ‘Me tab’ and select ‘My Location via Satellite,’ followed by ‘Send My Location’. With the help of Emergency SOS, users can also share their location with the help of ‘Find My, even when they haven’t gone off the cellular and Wi-Fi network grid.
The satellite connection of Emergency SOS also works in unison with the other safety features provided on iPhone, including Fall Detection and Crash Detection. Although Apple has introduced the feature in a select number of countries, it has been promised that it will be made in more countries by next year. Users can also try out the feature without facing an emergency by simply using the demo feature.