One of the predictors of a company’s long term success can be measured by their commitment to training their employees. Time and time again, companies that invest in their employees continue to find long term success. These companies provide new hires with comprehensive training and provide established employees with continued and ongoing professional development training. In short, they invest in their employees, and it works!
On the flip side, organizations that have no formal new employee training program, and do not provide additional professional development for established employees, do not always do so well. These companies expect their new hires to “figure it out as they go” and established employees are expected to take the new guys under their wing, but for little or no real incentive. These companies are not investing in their employees and it shows, through high turnover rates, high levels of dissatisfaction, and mediocre employees.
How to Build a Successful Training Program
Building a comprehensive training program takes time, energy, and money. However, it pays back in dividends. A solid training program lets employees know that you care about their success. In fact, you want them to be successful and, as a company, you are willing to help them get there. Solid onboarding and comprehensive new employee training, along with continued professional development training for established employees have proven to increase employee tenure, improve management-employee relations, increase employee satisfaction, and most importantly, increase work output.
However, all training programs are not created equal, and some companies simply do a much
better job than others. Here are some of the keys to a successful corporate training program.
New Hire Training
- Is interactive, well-paced, and engaging.
- Is consistent among each new hire class.
- Includes both industry-specific training and corporate policy training.
- All training includes corresponding written/electronic resources.
- Requests feedback from participants.
Corporate Development Training
- Offered to all employees at every level of the organization.
- Teaches actual skillsets for professional development.
- Must be interactive, with students engaged in lessons
- Must be relevant to the employee’s position, or their career path
- Requests feedback from the participants.
As businesses continue to change and adjust to a rapidly evolving corporate environment, such as remote, work-from-home employees, job-sharing, multiple corporate locations, electronic communication, etc, it is important that the training program grows with the company. Ideally, creating online training classes, remote classes, and utilizing an employee training app solution will ensure that each employee involved in training is getting the same consistent message, whether they are working from home, traveling for work, or in the office.
With many companies struggling to adapt to a new normal, or play catch up from a loss of business in the first half of 2020, it may be tempting to let training slide, and focus more on revenue-generating tasks. However, from a corporate perspective, right now, training is more important than ever. It identifies employee strengths, addresses individual employee weaknesses, creates consistency among staff, and increases overall employee competency. Now, more than ever, corporations need competent, well-trained employees. One of the best ways to empower employees is through corporate training programs. Now is the time for companies to reinvest and commit to training, to ensure their future success.