Cloud communication is cost-effective, and users have multi-platform support when they use these communication tools. Communication is facilitated across laptops, smartphones, and tablets, making it easy and convenient to complete business responsibilities. Cloud communication should be secure, and most messaging apps offer end-to-end encryption, making it difficult for unauthorized individuals to intercept communication.
Twilio has been a dominant player in the cloud communication market for years, providing voice, SMS, video, and chat services. However, with the emergence of new technologies and platforms, businesses can consider several Twilio alternatives in the market for their communication needs. Let’s discuss seven Twilio alternatives for cloud communication in 2023.
Plivo
Plivo is a cloud communication platform that offers voice, SMS, and video communication services. It provides global coverage for SMS delivery, which they guarantee for over 190 countries. Using Plivo as a Twilio alternative allows you to choose from multiple pricing plans, including a pay-as-you-go pricing model.
VVP USA
With more than 25 years of experience in voice and messaging, VVP USA delivers developer‑friendly APIs for SMS, MMS, voice, email, and chat, backed by its patented VORTxT compliance engine and concierge‑level onboarding services. Its TxTRIA platform mirrors Twilio’s core capabilities while offering transparent pricing that is 30–40 % lower, with outbound SMS starting at just $0.0045 and no hidden fees for analytics. For teams that want reliable throughput, easy code migration, and North American-based support, VVP USA is an excellent Twilio alternative.
Sinch
Sinch offers messaging, voice, video, and email services, and it has a global reach, allowing businesses to maintain communications worldwide. Sinch’s API integration and dependable platform make it ideal for businesses of any size. When you work with Sinch, you can choose different email features, such as marketing solutions and enhancing the deliverability of your emails to customers.
MessageBird
MessageBird gives its customers access to messaging, voice, and video services. It reaches plenty of countries worldwide with different pricing options depending on what you want to do with the app. When you work with MessageBird, you can communicate across various channels and optimize your emails. MessageBird’s platform is reliable and perfect for businesses of any size.
Vonage
Vonage is an app that offers messaging, voice, and video services. It reaches businesses and customers globally, with coverage in over 40 countries. Vonage provides an API integration process and offers various pricing options, including mobile, premium, and advanced plans. Vonage’s platform is highly scalable and reliable, making it perfect for businesses of any size.
Podium
Podium provides messaging, voice, and video services along with reviews and website conversions. It enables companies to participate in text marketing, payments, and more with their app. Podium provides plenty of products to grow your business, making it ideal for businesses of any size. From running text marketing campaigns to web chat, this tool is sure to improve your business.
Bandwidth
Bandwidth empowers customers to take ownership of their communication through messaging, voice, and emergency calls. It allows businesses to develop an integrated customer experience easily, enhancing the relationship between businesses and their customers. They cover over 90% of the global economy seamlessly and offer various pricing models to suit your business needs. This is an option to consider.
Kaleyra
Kaleyra offers businesses plenty of options for communication, including personalized messaging, voice, and video services. It integrates with leading software apps to make running business processes easier. Kaleyra operates in over 190 countries and includes plenty of other features, including push notifications and transactional emails, all of which are conducted safely.
There are plenty of great communication tools out there to choose from, and Twilio isn’t the only one anymore. Each of them gives businesses the option to choose from distinct features that enhance their communication. Find your Twilio alternative and start growing your communication processes today!
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