The owners of Android device (phone or tablet) often face Wi-Fi connection problems. At some times, you observe that your Android phone is connected to Wi-Fi and is showing saved yet you are not able to connect to the internet. This error is not only strange but irritating too. There can be many causes to this problem but I have identified the most common cause and the best solution (which worked for me) which I am sharing here. Apart from the best method to fix Wi-Fi connectivity issues, I have shared other two steps. You can go through these steps, if the primary solution doesn’t work.
Before you try these steps, make sure of the following.
- You are connected to right Wi-Fi- router(SSID) and the password is 100% correct.
- The problem occurs after you update an app or install a fresh If that is the case, try to un-install the latest apps since it might be disconnecting the Wi-Fi connection.
Steps to Fix Wi-Fi Connection Errors
Wi-Fi Sleep Settings
Go to settings on the home screen of the android device and then navigate to Wi-Fi. Tap on Wifi. Now from the Wi-Fi-settings (three dots on the top right corner), tap on advanced
Next, click on Wi-Fi sleep settings. It will slightly differ depending on the Android variants. I am using the Asus ZenMax settings for your reference.
Here you will see different options like Always On, Never or only when plugged-in. You have to select the settings so that Wi-Fi is not switched off during sleep mode. So make sure to choose the option that says that Wi-Fi-is always On during sleep.
Other Options
- Delete or forget the saved Wi-Fi connection. You can do so by tapping on the saved connection and selecting the Forget Now restart the android device and refill the login credentials again.
- Update the firmware or operating system of Android device.
Last Option (Hard-Reset)
If none of the above methods work to fix Wi-Fi connectivity issue, you have to hard-reset the android phone. It will reset the phone or tablet to factory default state and all user data will be erased. So I recommend you to take the backup of the android device before attempting this step.
To hard reset the android device, you need to press the power button and Volume-up button simultaneously and the moment to feel the vibration on the phone, leave the keys. Now when the phone starts, you can move to recovery mode by using the volume-down keys. Now select the recovery-mode by pressing the power button.
Once you are in recovery mode, you will find various options. From the various options, you have to select the Wipe data/factory reset option. After all the data erasing process is over, it will restart the device to its default condition and you can set the Wi-Fi connection again to resolve the issue.
“Bonus-tip: In case you are in an organization or your office and you observe that in spite of Wi-Fi connection being saved, you are not able to connect your android device to Wi-Fi or avail internet services, it means that your device is blocked by some rules by your IT administrator. He might have put your Mac address in the blocking list in the router. I had adopted this policy when I was serving as a Network administrator in the past.”
Jameel says
What should i do if i using android TV…because that doesn’t has volume button on it …only the power button it has…
Akinola Aanu M. says
this is very useful.
thanks
Alyssa says
I did all steps above and factory reset and it still isn’t working. This is on a brand new tablet i just got. What should I do?
Ty says
Contact the wifi provider
Nikki says
I have question. I’m connected with the wifi in my android. But then, I changed the DNS in wifi then suddenly, I was disabled. I tried to connect again since the password is still the same, but it was appeared saved but disable. How to solve this wifi issue? Thank you.
methembe says
i installed an application that activated vpn, after i installed this application my wifi stopped connecting, it would say disabled or saved. if id does connect it only works when the fone is in sleep mode (itel p33). i have reset it twice, still no change
Tony says
On my android, after hitting add network, there was a drop down for advanced. Revealing a [ ] Hidden Network option, that once checked, allowed me to connect.
It was a bit annoying as clicking the dropdown, the keyboard still hid the information, but once I closed out the keyboard I could see the option.
Joscelin says
Why am I not connected to WiFi?
(even though it says that i am)
Andrew M says
When using an Optimum/Altice modem router combo, Optimum updated 2 days ago. Since then, my Moto 5G Plus (Lenovo) with only 2.4GHZ wifi will not connect, but indicates “disabled”, even after trying all recommended fixes. Other computers work on 2.4 GHZ and other phones work on 5GHZ.
Optimum has disabled router settings.